ELEVATING BRAND EXPERIENCES

OUR WORK

Disrupting the industry, one location at a time.

McDonald’s

CASE STUDY:
Vision 17 Program

CLIENT NEED

McDonald’s Canada embarked on a significant initiative, the V17 Program, aimed at modernizing and enhancing the customer experience across its restaurants. Initially, this ambitious program required three separate mobilizations to each site, each addressing different scopes of work. McDonald’s Canada sought a more efficient process and turned to DAVACO Canada for a solution.

DAVACO’S SOLUTIONS

To meet the program’s requirements, DAVACO Canada developed a comprehensive plan to condense
the three scopes of work into a single mobilization. Key components of this solution included:

JIT Logistics: DAVACO implemented Just-In-Time (JIT) management for logistics, ensuring that all materials
and resources arrived precisely when needed. This approach minimized storage and handling costs,
reduced waste, and eliminated delays associated with waiting for supplies.

Skilled In-House Resources: Recognizing the need for specialized expertise, DAVACO hired additional in-house resources
with specific skills in electrical, plumbing, low voltage, and HVAC systems. These employees worked in tandem
with MEP trade partners to promptly address any on-site issues, facilitating a smoother
and more efficient execution.

Early Partner Involvement: DAVACO engaged nine teams composed of both DAVACO employees and trusted MEP
trade partners early in the planning phases. This early involvement ensured alignment and readiness,
enabling seamless communication and collaboration throughout the project.

By integrating these strategies, DAVACO Canada achieved the goal of completing the three scopes of work
in a single mobilization. However a breakthrough came when the team was
challenged to finish the tasks within one night.

Through rigorous planning, coordination, and leveraging in-house skilled resources, DAVACO Canada
managed to complete the entire scope within a 12-14 hour window, transforming what initially
seemed like a complex, multi-day operation into a highly efficient overnight process.

After proving this CPM (Critical Path Method) with a pod of 10 stores, DAVACO replicated
the same process in 1525 sites over the course of 3.5 years.

PROJECT INCLUDED

  • Combining three separate scopes of work (demolition, millwork, and mechanical/electrical) into one coordinated mobilization
  • Completion of all tasks within a single 12-14 hour night shift
  • New Store Technology Package Deployment
  • Coordination with MEP trade partners and in-house resources
  • Rigorous planning and execution to protect store operations
  • The simplification and seamless execution of a complex multisite, multiscope initiative

CLIENT BENEFITS

  • Reduced Disruption
  • Accelerated Timeline
  • Enhanced Quality Control and Consistency
  • Cost Savings