OUR WORK
Disrupting the industry, one location at a time.
TRULIEVE
CASE STUDY:
Facilities Maintenance Support
CLIENT NEED
Trulieve partnered with DAVACO to receive an integrated facilities maintenance solution, ensuring seamless
support for all trades, including 24/7 after-hours assistance across 160 locations spanning five states.
Leveraging a web portal system and data analytics, DAVACO delivered efficient service intake, triage, and support,
enabling Trulieve to maintain the integrity of their operations and focus on their core business.
DAVACO’S SOLUTIONS
In response to the urgent demand from the State of Texas, DAVACO swiftly delivered a comprehensive turn-key solution,
successfully establishing and overseeing over 600 bilingual mass testing sites.
Our comprehensive solution included the procurement of site equipment, staffing, daily operations, appointment
management, and a 24/7 HIPAA-certified call center to ensure efficient and effective COVID-19 testing.
PROJECT INCLUDED
- Operation of up to 20 Sites, Daily, with 10-45 Person Teams at Each Location
- Site Equipment Procurement
- On-Site Installation
- Staffing & Daily Operations
- Online Appointment Management
- Various Test Site Formats offered (Drive-Thru, Walk-Up, Short Term of Static)
- Drive-Thru Software Technology
- 24/7 HIPPA Certified Call Center Support, Fielding 2,000+ Calls/Day
- Patient Test Result Notification
- Full Scope Project Management
CLIENT BENEFITS
- Operational Efficiency
- Scalability
- Data-Driven Insights
- Resource Optimization