OUR WORK
Disrupting the industry, one location at a time.
WATCHES OF SWITZERLAND
CASE STUDY:
Integrated Facilities Maintenance
CLIENT NEED
Watches of Switzerland, operating 52 stores, required a comprehensive facilities maintenance provider
to ensure seamless customer experiences. They needed 24/7/365 support, project management for large tasks
like fixture coordination, and data-driven solutions for efficient operations. With a focus on preventive
maintenance for critical systems like HVAC and fire safety, Watches of Switzerland aimed to uphold
operational excellence while enhancing customer satisfaction across their retail network.
DAVACO’S SOLUTIONS
To meet Watches of Switzerland’s needs, DAVACO provided a comprehensive solution across their 52 stores.
They offered 24/7 service support, managed project coordination, fixture ordering, and data collection.
With a focus on preventive maintenance for HVAC, fire safety, and pest control, DAVACO ensured seamless operations
and enhanced customer experiences for Watches of Switzerland.
PROJECT INCLUDED
- 24/7/365 Service Intake/Triage/Support
- Project Management Coordination for Larger Projects
- Fixture Ordering and Coordination
- Plumbing Services
- Survey and Data Collection, as Needed
- Work Order Management System
- Preventative Maintenance Programs for: HVAC, Fire Life Safety, Pest Control
CLIENT BENEFITS
- Nationwide Consistency
- Enhanced Customer Experience
- Reduced Downtime
- Increased Operational Efficiency